Returns & Exchanges

At Sujatha Gold Covering Works, we strive to ensure your complete satisfaction with our exquisite jewelry. If you are not entirely happy with your purchase, we offer a hassle-free return and exchange policy within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or WhatsApp with your order ID and photos of the jewelry within 48 hours of receiving the parcel.

• 2.
  Quality Check

  Ensure the item is in its original condition, unworn, and includes all original packaging and tags to be eligible for a return.

• 3.
  Secure Packaging

  Carefully pack the jewelry in its original box and use a reliable courier service to ship the item back to our manufacturing unit.

• 4.
  Refund Processing

  Once we receive and inspect the returned item, your refund or exchange will be processed within 5-7 business days to your original payment method.